Important Considerations for Counsel Engaging in the Arbitrator Panel Selection Process

March 22, 2021

By Larry P. Schiffer, Esq. | March 2021

Arbitrator codes of conduct, which set out considerations and behavioral standards for arbitrators, including those conducting insurance and reinsurance arbitrations, require that arbitrators carefully consider whether they should accept an appointment.  Most, if not all, require an arbitrator to decline an appointment under certain circumstances, including where a potential conflict of interest or the appearance of bias might exist.  

So, what should counsel do to ensure that the arbitrator can fully evaluate the matter and avoid potential conflicts during the proceeding?

First, counsel should make sure the arbitrator candidates have sufficient information about the parties, affiliates, party-representatives, known witnesses, entities that are controlling the claim and the arbitration, but who are not “parties,” the subject matter of the arbitration, and any other information relevant to the arbitrators' consideration on whether to accept an appointment as an arbitrator or umpire. The umpire questionnaire is an important place to set out that information. Arbitrator or umpire questionnaires are the appropriate places for counsel to succinctly but accurately set forth the information that will assist an arbitrator in determining whether the arbitrator can serve.

Arbitrators today are expected to keep reasonable records of their arbitration service so that they have the appropriate information to determine whether they can serve. Arbitrator or umpire selection can take some time and arbitrators sometimes do not find out the outcome of the selection process for weeks or months or ever. This presents a serious problem for arbitrators because they do not know if they can accept a subsequent appointment while the earlier appointment is still pending. For example, if an arbitrator is nominated as an umpire candidate where the XYZ Company is a party and then is asked to serve as a party-arbitrator adverse to the XYZ Company, the arbitrator may need to decline the second opportunity and then may lose the first opportunity if the arbitrator is not the successful umpire candidate. Worse, if a nomination has been pending for months or years, it is possible that the arbitrator will lose track of its existence or assume it never went forward. This issue has resulted in several court cases challenging an arbitrator's failure to disclose potential relationships.

Besides helping to make the arbitration panel selection process run in a timely manner, counsel should advise all candidates of the outcome of the selection process as soon as possible. For example, if the parties use a strike and rank selection process and there are a total of 10 umpire candidates, once the ranking is concluded and the umpire is selected, counsel should advise the other 9 unsuccessful candidates that they were not chosen as umpire. This allows those arbitrators to clear this nomination from their waiting list and allows them to accept subsequent assignments that involve one of the same parties. 

So next time you pick an arbitration panel, make sure you advise all candidates of the outcome as soon as possible. 


Larry P. Schiffer is a member of NAM'S (National Arbitration and Mediation) Hearing Officer Panel and is available to arbitrate and mediate insurance and reinsurance cases throughout the United States.  Mr. Schiffer is one of the foremost authorities on insurance/reinsurance and has a wealth of knowledge and experience that spans both the property and casualty and the life and health markets.  He has provided counsel and advice on a wide variety of insurance and reinsurance issues that include coverage, insolvency, commutations and recaptures, due diligence for corporate transactions and investments, reinsurance audits and inspections, cyber insurance, claims analysis and related issues.

For any questions or comments, please contact Jacqueline I. Silvey, Esq. / NAM General Counsel, via email at jsilvey@namadr.comor direct dial telephone 646-737-1414 ext. 128.