NAM has deep experience working with the insurance industry. We currently work with insurance claims offices in the administration of third-party claims-related disputes across the country. Since its inception, NAM has served as an ADR provider of choice for numerous insurance initiatives and programs of varying sizes and scopes, nationwide.

  • Our seasoned team of case administrators is comprised of professionals with the skill set and experience to handle all aspects and nuances of different ADR programs, as well as deep experience working with carriers, defense counsel and plaintiff attorneys.
  • NAM’s rules are designed to keep the process efficient and fair. We also work with parties on custom rules and procedures, if needed.
  • myADR®, NAM’s proprietary dispute resolution case management system, serves as a key resource for insurance clients and programs, providing secure access to data and intelligence on key metrics to optimize case performance for all parties involved.
  • Our award-winning neutrals are recognized leaders in the insurance industry, and skilled at working with both sides to effectively resolve insurance disputes as efficiently as possible, always with a mind on fairness and integrity.

Areas of experience

NAM’s neutral experience includes, but is not limited to, the following insurance related areas:

  • Casualty
  • General liability
  • Injury
  • Legal malpractice
  • Premise
  • Property (including Catastrophic property damage)
  • Reinsurance