About NAM (National Arbitration and Mediation)

NAM is a full-service provider of Alternative Dispute Resolution (ADR) services – supporting clients throughout the U.S. and in major cities around the world through a highly secure suite of onsite, virtual, and hybrid forums.

Throughout its 30+ year history, NAM has consistently been ranked one of the top ADR and Continuing Legal Education providers in the country. Most recently, NAM was named a Top ADR Firm in the United States for the 10th consecutive year in the 2023 National Law Journal “Best Of” survey, where NAM also held two out of the Top 3 mediator rankings. NAM is regularly recognized in various state and regional rankings as well, including in the 2023 New York Law Journal “Best Of” survey where NAM was ranked as the #1 ADR firm for the 13th year in a row and seven NAM mediators and six NAM arbitrators ranked in the top 10 in their respective categories.

With its superb customer service, market-leading technology, and an exceptional panel of arbitrators and mediators, NAM works with more than 10,000 commercial entities, including over half of the Fortune 100 companies. NAM offers litigants a nationwide panel of more than 2,600 top-tier former judges and practicing specialists uniquely qualified to facilitate the resolution of disputes in a private forum. NAM maintains rosters in all 50 states, Puerto Rico, and in major cities around the world, with specific expertise across a wide range of practice areas including complex commercial, construction, employment, entertainment, financial services, international, insurance, medical malpractice, personal injury (including third-party and first-party actions), professional liability, and real estate.

NAM is often an indispensable resource for parties seeking cost-effective alternatives to expensive and often time-consuming litigation. NAM-administered ADR programs afford clients effective ADR processes and an outstanding roster. More than 75% of NAM-administered mediations result in the settlement of all outstanding issues.

Over the course of any twelve-month period, NAM’s clientele is so diverse that no one entity represents more than 2% of NAM’s revenues. As such, parties can rely on the fairness, integrity, and transparency of a NAM-administered initiative.

NAM’s ADR services include, but are not limited to, Arbitration, Mediation, Trial Preparation Services, Mock Jury Trials, Dispute Resolution Training, Videoconferencing, and myADR, the company’s patented case management system.
NAM also provides complimentary Continuing Legal Education (CLE) programs for attorneys, bar associations, corporate and government legal departments, and other legal and business organizations.

A Renowned Roster of Neutrals

NAM’s Neutral Management Team identifies and recruits only those individuals with exceptional credentials and outstanding reputations. Today, our roster consists of more than 2,600 top-tier former judges and practicing specialists that are knowledgeable, fair, and offer efficiencies through the provision of ADR services. Our panelists offer expertise across a wide array of practice areas. Our arbitrators and mediators are available throughout the country and can hear matters in all major cities throughout the United States and around the world.

Exceptional Case Administration

With respect to case management, NAM has established a national reputation as one of the preeminent ADR administrators in the industry. More than 50% of NAM’s staff has been employed with the company for more than 10 years. Our Case Managers have significant experience in administering matters encompassing a variety of legal practice areas. They work closely with our clients to ensure that the proper neutral is assigned to the specific case at hand. Case Managers carefully oversee the administration of each matter, ensuring that cases are resolved in a timely, efficient, and diligent manner.